FQA
Title: Frequently Asked Questions (FAQ)
Orders & Purchasing
Q1: How do I place an order on LiHuTech? Browse our fitness equipment (yoga mats, home exercise bikes, and more), add your desired items to the cart, and follow the checkout steps to complete your purchase.
Q2: What payment methods do you accept? We accept major credit cards, debit cards, and other popular online payment methods. Please refer to the checkout page for the full list.
Q3: Can I modify or cancel my order? You may request a modification or cancellation before your order is shipped. Once dispatched, orders cannot be cancelled, so please review your order carefully before confirming.
Shipping & Delivery
Q4: How long does it take to ship my order? Orders are typically dispatched within 1–3 business days after confirmation.
Q5: How can I track my package? Once your order ships, you'll receive an email with a tracking number. Use it to check your delivery status on the carrier's website.
Q6: Do you offer international shipping? Yes, we ship internationally. Shipping fees and estimated delivery times will be displayed at checkout.
Returns & After-Sales
Q7: What is your return policy? We offer a 30-day return window from the date of receipt. Items must be unused and in their original packaging. Refunds are processed within 5–7 business days after we receive the return.
Q8: Do your products come with a warranty? Yes, all products come with a 1-year warranty covering manufacturing defects. Damage caused by misuse is not covered. Please contact our support team if you experience any quality issues.
Product Questions
Q9: Who are the yoga mats suitable for? Our yoga mats are designed for all fitness levels — whether you're a complete beginner or an experienced practitioner.
Q10: Is the home exercise bike difficult to assemble? No, each bike comes with a detailed instruction manual. Assembly typically takes 30–60 minutes. Feel free to contact us if you need assistance.
Contact Us
Q11: How do I get discount codes and promotions? Subscribe to our newsletter to be the first to know about new arrivals, special offers, and exclusive discount codes.
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