Return & Refund Policy

Return & Refund Policy

Thank you for shopping at LiHuTech. We want you to be completely satisfied with your purchase. Please read our return and refund policy carefully.

1. Returns

We accept returns within 30 days of the delivery date. To be eligible for a return, the item must be:

  • Unused and in the same condition as received
  • In its original packaging
  • Accompanied by the original receipt or proof of purchase

2. Non-Returnable Items

The following items are not eligible for return:

  • Items that have been used or damaged after delivery
  • Items missing original packaging or accessories
  • Gift cards
  • Downloadable software or digital products

3. How to Initiate a Return

To start a return, please contact us at [your contact email] with the following information:

  • Your order number
  • The item(s) you wish to return
  • The reason for the return

Once your return request is approved, we will provide you with a return shipping address and instructions.

4. Return Shipping

Customers are responsible for return shipping costs unless the item was received damaged or defective. We recommend using a trackable shipping method, as we cannot be responsible for lost return packages.

5. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7–10 business days and credited to your original payment method.

6. Exchanges

If you received a defective or damaged item, we will replace it at no additional cost. Please contact us within 7 days of receiving the item to arrange an exchange.

7. Late or Missing Refunds

If you have not received your refund after 10 business days, please:

  1. Check your bank account again
  2. Contact your credit card company or payment provider
  3. If you still have not received your refund, please contact us at [your contact email]

8. Contact Us

If you have any questions about our Return & Refund Policy, please contact us:

  • Email: [your contact email]
  • Website: [your website URL]